The presentation
In October 2025, Amalia's Managing Director, Thrasyvoulos Kotsonis, delivered a joint session at FutureLink Barcelona titled Partnering Insights for Track and Trace and Creating a Digitalisation Foundation for External Manufacturing. The session covered the practical realities of transitioning an enterprise-scale track-and-trace environment from SAP to TraceLink, a programme that Amalia had been supporting for over twelve months.
Watch the presentation:
Partnering Insights for Track and Trace and Creating a Digitalisation Foundation for External Manufacturing
The context behind the project is specific but not unusual. A global medical device and pharmaceutical manufacturer had been divesting from a larger parent group over the past two years. That separation required untangling shared systems, including the SAP-based serialisation and track-and-trace infrastructure that both organisations had relied on. With the divestment came a hard deadline: stand up independent track-and-trace capability before the shared systems were no longer available.
What made it work
Amalia was engaged approximately twelve months before the FutureLink presentation to support the client through the transition. The scope was broad, covering project management, validation, system administration, and the implementation of several greenfield track-and-trace capabilities on TraceLink.
What came through clearly in both the presentation and a follow-up interview recorded at the conference was that the programme's success depended less on any single technical decision and more on how the teams worked together. The programme involved multiple internal departments, Contract Manufacturing Organisations (CMOs), logistics partners, and technical vendors alongside TraceLink and Amalia. Coordinating that many stakeholders under a tight timeline required deliberate governance.
The team built what they called Mission Control, a structured programme governance environment that centralised the RAID log, stakeholder management, cutover planning, test strategy, documentation tracking, and lessons learned. By keeping it in a format the whole team could contribute to daily, rather than locking it inside a complex tool, they ensured that issues surfaced early and decisions were made with the right information.
Single points of contact were defined across every partner organisation, and those individuals were empowered to make decisions and raise concerns without escalation bottlenecks. That structure, combined with a partnership mentality where every contributor was treated as part of the programme rather than a supplier fulfilling a contract, allowed the team to go live within the timeline set by senior management.
Why TraceLink
The client's previous environment, built on SAP, required significant resources to operate and maintain. Every change demanded development effort, and supporting systems like SAP Solution Manager added further complexity. The move to TraceLink offered a Software as a Service (SaaS) model that reduced operational overhead, combined with TraceLink's deep regulatory expertise across global serialisation requirements and the broader capabilities of the OPUS platform, including the Multienterprise Information Network Tower (MINT) for partner connectivity and Process Orchestration for Empowered Teams (POET) for workflow automation.
Watch the interview:
Transforming Track and Trace at Enterprise Scale: How Amalia Technologies Guided a Global Manufacturer's Transition to TraceLink
For organisations planning a track-and-trace transition
The advice that came through most clearly from the FutureLink sessions applies to any organisation facing a similar change: define your processes and requirements before engaging partners, communicate early so every team has time to plan resources, and build governance that empowers people on the ground rather than creating reporting overhead.
Amalia Technologies works with life sciences and medical device companies on TraceLink implementation across serialisation, partner connectivity, and process orchestration. Our country compliance team brings hands-on experience with multi-market rollouts and platform transitions. If you are planning a track-and-trace migration or building new capability on TraceLink, get in touch.
